For new account, it is quite common for users on new accounts to want to remove products and stock to start over with a clean slate.
If your account is less that 45 days old, you can perform this operation from the Actions menu by selecting 'account reset' from the Applications Settings >> Company Info . or by clicking reset on the "Let's get started" pop up on your home screen.
To perform this operation, you need to be a user with "Owner" access and have verified your email address from the Applications Settings >> Users section.
Since this operation cannot be undone, Finale will send an email that you will be confirm to delete your products.
If your account has been opened for longer than 45 days, you need to send an email to firstname.lastname@example.org with an official request, and we will clear your account on our end.