Finale has the ability to determine whether or not orders are eligible to be shipped by comparing the total quantity on hand to the total quantity reserved for each product. For eligible orders, Finale can change the order status of the order from "On Hold" to "Awaiting Shipment" in ShipStation. Below is how to set up this configuration.
If there are more orders than available product, the orders will be updated from oldest to newest until the available stock has been depleted. The remaining orders will be kept on hold until sufficient inventory is available again.
Required configuration changes within Finale
Connect your ShipStation Account to Finale
Select "Edit task configuration" from the Actions Menu of "Push Status Information information to ShipStation"
Click on the Actions drop-menu and select "Configure ShipStation integration".
4. Change the 'Sync Awaiting Setting' to the following:
5. Select "Save Now" to save changes
Required configuration changes within ShipStation
By default, an incoming, unshipped order is classified as "Awaiting Shipment". To change the default status to "On Hold", perform the following steps:
- Click on the 'Settings' tabs and select "Order Automation rules" link.
- Create the following rule
Monitoring which orders Finale is changing the order status and syncing up to ShipStation
To monitor this operation, select "View Status Log" from the Actions Menu of "Push Status Information information to ShipStation"