Increase your sales by incorporating Amazon Local Selling (also known as buy-online-pickup-in-store, or BOPIS), which allows sellers to list their products on the marketplace and offer them to customers in nearby locations for in-store pickup or fast local delivery. With Amazon Local Selling, you can expand your product offerings which could be a significant revenue driver. You can increase your product offering and offer a quicker convenience option for your customers.
Finale automatically tracks your inventory when the product is shipped from your warehouse, Amazon FBA fulfillment warehouses, or picked up at your local store.
Import BOPIS orders from Amazon
Like all other sales imported into Finale, new BOPIS sales will import every 5 minutes when the corresponding integration task is set to "Automatic". Once orders are imported, they will reserve inventory at the mapped location like any other committed sale.
BOPIS orders leverage the existing Amazon "Pull sales to Finale" integration task, using special mapping between the BOPIS store name (see configuration article linked here) and the Facility for the corresponding store in Finale.
TIP: In order to allow BOPIS orders to import as quickly as possible, it is recommended to enable the "Import pending orders" setting in the Amazon "Pull sales to Finale" integration task.
Fulfilling BOPIS orders in Finale
Prior to pickup:
After BOPIS orders are imported from Amazon, the next step to fulfillment is packing the shipment for the order in Finale. This can be done directly from the Sales order detail screen, as shown below.
After BOPIS orders have been packed, Finale will push an order update back to Amazon to indicate that the order is "Ready for pickup", which will notify the customer that they can proceed to the store to pick up the order.
After the customer picks up their order, the next step is to mark the previously packed shipment as "shipped" by clicking the "Ship sales order" action. Doing so will push the final order status update of "Picked up" to Amazon, indicating that the order has been picked up by the customer and the transaction is now complete.
If invoices are leveraged in Finale, the final steps would be to "invoice sales order" and then mark the order as "completed". Otherwise, the order can simply be marked as "completed" to finish the workflow.
Managing store stock levels in Amazon
(For full configuration details, see configuration article linked here)
Finale will manage inventory for your Amazon BOPIS store locations like any other location/selling channel. After mapping the relevant product lookups to your BOPIS store(s) and setting the corresponding "Push stock levels" integration task to run automatically, any changes to stock levels for mapped products in Finale will push an update to your BOPIS store inventory in Amazon within 5 minutes.
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