When the barcode scanner can't sync and is displaying 402 error code, the primary cause is your current plan does not support mobile barcode scanning.
Most likely, your account is on the Bronze or Silver plan.
The mobile barcode scanning capability is only available on the Gold plan and above.
https://www.finaleinventory.
If you are interested in upgrading your plan to Gold, please contact us at service@finaleinventory.com or 888-792-8891.
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