When Finale is importing products from an integration, we validate UPC and EAN codes. If they fail validation, Finale skips it and leaves that field blank.
- UPC code (a UPC (Universal Product Code) is a unique Global Trade Item Number used to identify non-book products in North America).
- EAN Code (an EAN is a unique 13-digit Global Trade Item Number for identifying non-book products in Europe).
If your UPC or EAN code failed validation, login to a UPC validation tool and type in the UPC or EAN that did not import.
If your UPC or EAN returns a valid status, email: firstname.lastname@example.org