Sales Orders and Returns

Sales Order Basics

• How to use Shipstation Tags or Label batches to create batch ids on Sales orders in Finale Inventory
• An overview of order batches for Sales orders
• Can Finale track my sales by selling channel (source)?
• How to create sales order
• How to import sales orders
• Why do I have duplicate orders or my orders numbers have an A or letter appended to them

See all 13 articles

Shipping and Completing Sales

• How do I add, remove, or rearrange columns for documents?
• How to print a Pull Sheet
• Can I have multiple / split shipments to fulfill a sales order or purchase order
• Add-ons and integrations
• Sale shipment life cycle
• Sales order status

See all 9 articles

Sales Returns

• How do I add, remove or edit the return reason codes?
• How do I create a sales return?
• How do I add a lot if or serial number to a sales return?

How to videos about Sale orders and Returns

• How do I fix duplicate orders from Shipstation after connecting to a new eBay store?
• Sales Order life cycle management - Order creation, Importing, Picking, Packing, Shipping

Invoices

• How to Add a Credit to an Invoice or Bill
• How do I post partial payments on an invoice?
• How do I add payment methods to an invoice?
• How to add an invoice and invoice payment to a sales order?