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  1. Finale Inventory
  2. Sales Orders and Returns

Sales Orders and Returns

Sales Order Basics

  • How to use Shipstation Tags or Label batches to create batch ids on Sales orders in Finale Inventory
  • An overview of order batches for Sales orders
  • How to create sales order
  • How to import sales orders
  • Why do I have duplicate orders or my orders numbers have an A or letter appended to them
  • How to customize view for sales order list
See all 12 articles

Shipping and Completing Sales

  • How do I add, remove, or rearrange columns for documents?
  • How to print a Pull Sheet
  • Can I have multiple / split shipments to fulfill a sales order or purchase order
  • Add-ons and integrations
  • Sale shipment life cycle
  • Sales order status
See all 9 articles

Sales Returns

  • How do I add, remove or edit the return reason codes?
  • How do I create a sales return?
  • How do I add a lot if or serial number to a sales return?

How to videos about Sale orders and Returns

  • How do I fix duplicate orders from Shipstation after connecting to a new eBay store?
  • Sales Order life cycle management - Order creation, Importing, Picking, Packing, Shipping

Invoices

  • How to Add a Credit to an Invoice or Bill
  • How do I post partial payments on an invoice?
  • How do I add payment methods to an invoice?
  • How to add an invoice and invoice payment to a sales order?
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